Privacy Policy
This privacy notice is provided by Chambers Accountants Ltd. This privacy notice tells you how Chambers Accountants Ltd will use your personal information under Data Protection Act 2018 (DPA18) and UK GDPR 2021 (UK GDPR), as amended by the Data (Use and Access) Act 2025 (DUAA25). It explains what you can expect us to do with your personal information when you use this service or have an interaction with us.
Who we are
Chambers Accountants Ltd ("we", "us", "our") is an accountancy firm based at:
Registered office: 10-12 East Parade, Leeds, LS1 2BH
Website: https://www.chambersaccountants.co.uk/
For the purposes of data protection law, we act as the data controller, meaning we determine how and why your personal data is processed.
What personal information we collect
We may collect and process the following categories of personal information:
- Contact details (e.g., name, company name, job title, work and mobile telephone numbers, work and personal email and postal address).
- Professional details (e.g., job and career history, educational background and professional memberships, published articles).
- Family and beneficiary details for tax planning services (e.g., names and dates of birth).
- Financial information (e.g., taxes, payroll, investment interests, pensions, assets, bank details).
We may also collect information you provide when you contact us with enquiries or feedback, including any email address or telephone number included in your correspondence.
Where we collect personal information from
We obtain personal data directly from individuals when establishing a business relationship or delivering professional services. We may also contact your previous advisers for historic records.
We may obtain personal data from public registers (e.g., Companies House), news articles, sanctions lists, and Internet searches.
Our legal basis for processing your data
We rely on one or more of the following lawful bases under Article 6(1) UK GDPR:
- Performance of a contract – where processing is necessary to provide our services or to take steps at your request before entering into a contract.
- Compliance with a legal obligation – where we are required to process information to meet responsibilities such as those imposed by HMRC, anti-money-laundering regulations or other applicable laws.
- Legitimate interests – where processing is necessary for our legitimate business purposes (such as managing our practice, securing our systems, or improving client communications) and does not override your rights.
Where we process special category data (for example, health information connected to payroll or pensions), we do so under Article 9(2) UK GDPR and a supporting Schedule 1 condition under the Data Protection Act 2018.
How we use your personal information
Personal information is processed for purposes including:
- delivering services and meeting legal responsibilities
- verifying identity where required
- communicating by post, email or telephone
- understanding client needs and how they may be met
- maintaining records
- processing financial transactions
- preventing and detecting crime, fraud or corruption
Who we share your personal information with
We may share personal data with trusted third parties to support the efficient provision of services. These parties are contractually obligated to safeguard the data. Categories of recipients may include:
- service providers supporting our operations (e.g., telecommunications, IT support, archiving, document production, cloud software)
- professional advisers such as lawyers and insurers
- potential buyers, transferees or merger partners and their advisers
- payment service providers
- law enforcement or government/regulatory agencies (e.g., HMRC) where required by law
We may also disclose personal information on a discretionary basis for the purpose of legal proceedings or for obtaining legal advice.
We do not sell personal data.
How we use your information to make automated decisions
We do not use personal information for automated decision-making that has legal or significant effects.
If you do not provide your personal information
If you do not provide information required by law or needed to perform our services, we may be unable to establish or continue a business relationship with you.
How long we retain your personal information for
Retention periods are determined by statutory requirements, professional guidance, and our internal retention rules. When information is no longer required, it is securely deleted or anonymised.
Holding personal information outside the EEA
We may transfer personal data to reputable third‑party organisations inside or outside the EEA where necessary for business purposes. Each organisation is required to safeguard personal data in line with our contractual obligations and data protection legislation.
Using our website
Our website may contain links to external sites. You should review the privacy policies of those sites before submitting personal data. While we aim to link only to websites that maintain high privacy standards, we are not responsible for their content, security or privacy practices.
We may collect standard internet log information through analytics tools (such as IP address, browser type and interaction data) to help improve site performance. This does not identify you directly.
Your rights
Access to your information – You have the right to request a copy of the personal information we hold about you.
Correcting your information – You may ask us to correct information you believe is inaccurate or incomplete.
Deletion of your information – You may request deletion where:
- the information is no longer required for the purpose obtained
- you previously gave consent and now withdraw it
- you have objected to our use of your information
- our use of your information is unlawful
Objecting to how we may use your information – You may require us to stop using your personal information for direct marketing at any time. Where we process your information to perform tasks in the public interest, we will stop unless there are compelling legitimate grounds to continue.
Restricting how we may use your information – You may request restricted processing in certain circumstances (e.g., verifying accuracy of data, assessing an objection, or where deletion is inappropriate).
Automated processing – If decisions are made about you through automated means that significantly affect you, you may request human review and the opportunity to contest the decision.
Withdrawing consent – Where we rely on your consent, you may withdraw it at any time and we will cease processing for that purpose.
Right to data portability – You may request a copy of your personal data in a structured, commonly used and machine-readable format and have it transferred to another controller where the processing is based on consent or contract and carried out by automated means.
Contact us using the details in the Contact information section to exercise any of these rights.
Changes to our privacy statement
We keep this privacy statement under regular review and will place any updates on this website.
This privacy statement was last updated on 14 November 2025.
We may update this notice periodically to reflect changes in law, technology or our processing activities.
Contact information and further advice
Chambers Accountants Ltd is the controller for the personal information we process, unless otherwise stated. There are many ways you can contact us, including by phone, email, and post. Please see the below for details:
Our postal address: Chambers Accountants Ltd,10-12 East Parade, Leeds, LS1 2BH
Telephone: 07772 026 726
Email: office.manager@chambersaccountants.co.uk
Our Data Protection Officer is Jenny Hatfield. You can contact her at jenny@chambersaccountants.co.uk or via our postal address above.
Complaints
We seek to resolve directly all complaints about how we handle personal information but you also have the right to lodge a complaint with the Information Commissioner's Office, whose contact details are as follows:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone - 0303 123 1113 (local rate) or 01625 545 745
Website - https://ico.org.uk/concerns